Privacy Policy & Notice of Privacy Practices

Introduction

We understand the importance of protecting your personal health information and are committed to maintaining the privacy and confidentiality of our patients' information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Information We Collect

We collect various types of information, including:

Protected Health Information (PHI):
- Name, address, and contact information
- Date of birth and demographic information
- Medical history and conditions
- Treatment records and progress notes
- Payment and insurance information
- Any other information related to your physical or mental health

Website Usage Information:
- IP addresses
- Browser type
- Device information
- Cookies and tracking data
- Website interaction patterns

How We Use Your Information

We use your information for:
1. Providing mental health services
2. Treatment planning and coordination
3. Billing and payment processing
4. Insurance claims and verification
5. Appointment scheduling and reminders
6. Legal and regulatory compliance
7. Quality assurance and improvement

HIPAA Compliance

As a covered entity under HIPAA, we:
- Maintain appropriate physical, technical, and administrative safeguards
- Protect electronic protected health information (ePHI)
- Regularly train staff on privacy and security procedures
- Conduct periodic security assessments
- Report any breaches as required by law

Your Rights Under HIPAA

You have the right to:
1. Access and receive copies of your health records
2. Request amendments to your health information
3. Receive an accounting of disclosures of your PHI
4. Request restrictions on certain uses and disclosures
5. Request confidential communications
6. Receive notice of privacy practices
7. File a complaint without retaliation

Disclosure of Information

We may disclose your information:
- To other healthcare providers for treatment purposes
- For payment and healthcare operations
- When required by law or court order
- To prevent a serious threat to health or safety
- For public health activities
- For health oversight activities

Special Protections for Mental Health Information

Mental health records receive special protection under state and federal laws. We:
- Require specific authorization for most disclosures
- Maintain stricter confidentiality standards
- Limit access to authorized personnel only
- Provide additional safeguards for substance abuse treatment records

Website Security

Our website uses:
- SSL encryption
- Secure forms
- Regular security scanning
- Firewall protection
- Secure hosting services

Limitations of Liability

This website is for informational purposes only and does not constitute medical advice. We are not liable for any damages arising from the use of this website.

Emergency Services

This website is not intended for medical emergencies. If you are experiencing a mental health emergency, call 911 or visit your nearest emergency room.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our website with an updated effective date.

Acknowledgment

By using our website and services, you acknowledge that you have read and understand this privacy policy.

*This privacy policy is intended to comply with all applicable federal and state laws, including HIPAA requirements. This document should be reviewed by qualified legal counsel before implementation.*